All new owners of Chemical Bank credit cards (including the aptly-named Dream Mastercard) will be pleased to note that Chemical, in partnership with First Bankcard (FB; the card handling agent for Chemical), offers a sleek and easily-accessed online card management portal. We have created a suite of guides, available below, meant to take you from A (just got my card in the mail) to Z (paying bills, viewing past statements and more online) with your Chemical Bank credit card. Please scroll down to begin the process by which you will activate your card, create a new account with FB, and login to this account to begin managing your card online.
Login is possible via the FB homepage within which you must enter your user ID. If entered correctly you will be expected to enter your password on a subsequent page.
If you’ve lost either your user ID or your password you may retrieve this information by selecting forgot ID/password? and filling out the subsequent form (pictured below). You will be expected to enter the following data into the form:
In order to activate a new card with Chemical Bank you must call the number listed above. To create an online account for card management with FB please follow the link above and fill in the requisite form. You will be expected to submit the following data to the form in order to complete the registration process: