Citizen’s Bank Cash Back Mastercard Login | Make a Payment

If you’ve just received a new Citizen’s Bank Cash Back Mastercard in the mail odds are you will be looking to A) activate the card, B) register a new account online with Citizen’s Bank (CB), and/or C) log in to said account. For each of these processes you will find a specialized guide available just below. To access these guides please scroll down to the appropriate guide to your circumstances. Once logged in cardholders will be able to pay bills, update personal information, and otherwise fully manage their cards.

Cardholders are encouraged to familiarize themselves with the CB online privacy policy to ensure that their personal information is being handled with the proper security and respect.

How to Login

Cardholders must navigate to this webpage, enter their online user ID, and, on a subsequent page, their password in order to fully login.


On the off chance that you’ve lost or forgotten any part of your security credentials you must select trouble logging in? and fill out the requisite forms supplied by CB (pictured below).



To activate a new card you must call the number listed above. To register a new account online with CB follow the above link and select enroll now.


You will be asked to enter the last four digits of your SSN, your account number, your card number and your debit/atm pink in order to begin the registration process. Steps 2-6 will have you set your account preferences, submit further personal information, select your desired security credentials, and the like. You should now be able to fully manage your card. Congrats!