If you recently received a Berkshire Bank Visa Bonus Rewards or Rewards Plus Card in the mail, congratulations are in order! For you to take advantage of your new credit card’s rewards program, it will be imperative that you stay on top of your earned rewards. By enrolling in online banking through Elan Financial Services (EFS), the card-issuer, you will be able manage and redeem your rewards, view your statements, pay bills/set up automatic payments, update your personal information, and more, all from your personal computer or smart device. To help you get off on the right foot, we have provide a guide below on how to access your account online and how to activate a new card. Scroll down and find the information that you need.
To begin, you will need to find your way to the EFS login page and locate the Login window. Once there, enter your Personal ID in the indicated space and click Continue to get to the next step of the login process.
You will then be required to provide your Password in the blank space and click the Login button to be granted access to your online account.
If you can’t remember your personal ID, you will need to locate and click the Forgot your Personal ID? link (in the first login window). On the retrieval page, you must supply the following information:
Click Submit and, in the subsequent steps, you will be able to retrieve your forgotten ID and regain access your account.
If you can’t remember the password for your online banking account, locate and click the Forgot your Password? link (in the secondary login window). After following this link to the ID Verification page you will need to supply the following information:
After submitting the above information, click Submit to complete the ID verification process and have your new password saved. By using your new password, you can now regain access to your account.
If your Berkshire Bank Visa Bonus Rewards or Rewards Plus Card is not yet activated, call the activation number provided above and a customer service agent will be able to activate your card. Once your credit card has been activated, why not enroll in online banking through EFS so that you can keep track of your credit card finances? To register for this service, click the Secure registration link found just above the activation number and enter the below information into the enrollment page.
After completing the above information, you will need to create your Personal ID and your Password, entering these credentials into the indicated spaces. Next, if you would like to receive special offers and information about your new credit card, enter your Email Address where indicated. When you have completed filling out the enrollment page, click Submit to create your new online account.
Congratulations on successfully activating your card and registering for EFS’ online banking service. You will now be able to keep track of your finances and rewards points from any personal computer or smart device. Happy banking!